Cancel, update your card, download receipts and invoices. Your PRO always runs to the end of the period you have paid for — cancelling never cuts it short.
Payments are processed by Stripe. Enter the email you used at checkout and Stripe emails you a secure one-time link to your billing portal, where you can:
No account or password — the link arrives in your inbox within a minute. Check spam if you don't see it.
Write to [email protected] from the address you used at checkout — cancel, invoice, card change, refund, anything about your subscription. We handle it within one business day, PRO subscribers first. PRO starts immediately after payment; see our terms for how billing and refunds work.
✉️ Email billing supportActivation is automatic and usually takes under a minute. Open tiktok.com, open the side panel, go to the PRO tab — it should read PRO Active. If it still shows the free plan, click outside the panel and back inside (it re-checks on focus), or close and reopen it. Still nothing after ten minutes? Email us with the checkout email and we fix it by hand.