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Replies within 24–48 hours · PRO subscribers are answered first · a real person reads every email
Before you write — the answer may already be here
- General questions → the FAQ covers setup, plans, billing, privacy and every mode
- How a filter or protection works → the features & filters documentation
- Unfollows, likes or comments suddenly refused → the action-blocked guide tells you in 60 seconds whether it is a temporary restriction, a verification check, or something that needs an update
- What changed in a release → the changelog
What to include for the fastest help
- What you were doing (which mode, which feed or hashtag) and what you expected
- What happened instead — the exact message from the panel helps enormously
- Your browser (Chrome, Edge, Brave or Opera) and the extension version (shown in the panel header and at chrome://extensions)
- For billing: the email you used at checkout — never send us your password (we will never ask for any password)
Billing, cancellations and refunds
Subscriptions are handled by Stripe. You can cancel, change your card or download receipts yourself from the billing page; cancelling never cuts your paid period short. For a refund request or anything the portal does not cover, email us from the address you used at checkout and we handle it within one business day. How refunds work is spelled out in our terms.
Data & privacy requests
Want your server-side data deleted? Email us from any address with your TikTok username and we remove the records linked to your account, as described in our privacy policy. There is very little to delete: the only data our server holds is your TikTok user ID and daily action counts.